Managing Staff
Stress Within Your Facility
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Date:
Location:
Instructor:
Time:
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Wednesday,
March 21, 2007
Parker Jewish Institute
Rose Andrez
9:00-a.m.-5:00p.m.
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About the Instructor: Rose Andrez is a dynamic trainer and inspirational
speaker who has worked for The Center for many years specializing in customer
service, public speaking, communications and stress management programs. |
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OBJECTIVE:
Learn simple solutions on how to manage your stress in your life and how to support your staff in effectively managing their stress at work.
KEY TOPICS:
• How do you feel about stress and what is the
number one stressor in your life?
• How stress affects us
• Identifying your stress - a personal assessment
• Stressors at work
- Dealing with difficult people
- Work deadlines
- Identifying other stressors
• Managing Stress
- Eliminate "stressors in your life"
- Relaxation exercises
- Letting go of toxic emotions
- Building a support network
- Setting appropriate boundaries for yourself
and your colleagues
• Action plan for implementing changes
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